Data Protection Policy

Last reviewed January 2026

Here’s a guide to how we handle your information. We keep things safe, simple, and transparent.

Who We Are

Our website lives here: https://www.prosperitycare.co.uk

We’re Prosperity Care & Wellbeing, and we’re all about supporting people safely, including online.

Comments

When you leave a comment on our site, we collect the text you type in plus some technical information, like your IP address and browser details.

If you use Gravatar for your profile picture, they may check your email securely to show your photo. Their policy is here: https://automattic.com/privacy/

Once your comment is approved, your picture is visible on our site.

Media

Uploading photos? Just make sure they don’t contain location details, like GPS data, because anyone could download that information.

Cookies

We use cookies to make your visit smoother, like:

  • Saving your comment details so you don't have to rewrite your name each time
  • Keeping you logged in if you choose “Remember Me”
  • Remembering your screen preferences

Some cookies last a day, some a year, some two weeks.

Embedded Content

Sometimes our site includes content from other websites, like videos, images and articles. These behave exactly as you visited the other site directly, which means they might:

  • Collect data
  • Use cookies
  • Keep an eye on how you interact with the content

So just be aware: once you click play, your data is used according to their Data Privacy Policy.

Who We Share Your Data With

We don’t sell your data. But if you ask for a password reset, your IP address needs to be used to generate a reset email. That’s it.

How Long We Keep Your Data

  • Comments: Kept forever so we can recognise follow-up comments.
  • User accounts: If you register, your profile information is recorded. You can edit or delete it anytime, except your username which is fixed.
    Admins can also edit information, but only to help keep things running smoothly.

Your Data Rights

You are in control of the data that relates to you.

You can ask us for:

  • A downloadable copy of everything we store relating to you
  • A complete deletion of data relating to you, excluding anything we legally need to keep like admin, security, or compliance information.

Where Your Data Goes

Visitor comments may be checked by our automated spam detection service to keep out trolls and spambots.

How to Contact Us

Got a question about your data? Want to talk about privacy?
You can contact our Data Protection Officer:

Liz Scott – Data Protection Officer
Email: liz@prosperitycare.co.uk
Phone: 0330 3209144

Changes to This Policy

Sometimes we update this privacy policy, typically when laws or cookies change. When we do, we’ll refresh the date at the top. Feel free to check back anytime.

If you have any questions about how we look after your privacy, please contact us. We’re always happy to help.